Shipping and Return Policies

Return Policy

What Can I Return?!

  • Full price merchandise

  • Welcome discount merchandise

  • 20% off event merchandise

  • Full refund within 7 days

  • Store credit up to 14 days

  • No return, no credit, no exchange after 14 days

  • Sale merchandise 30-40% off

    -   Store credit only within 14 days

What Can I Not Return?!

  • Sale merchandise 50% off or more is FINAL SALE

  • Returns will not be accepted on merchandise sold at 50% or more off original price

Other Things To Know!

  • Price adjustments within 7 days on regular price merchandise that has been marked down

  • No price adjustments on clearance items

  • Please inspect your order upon receipt and contact us immediately at catherines.iowacity@gmail.com if there is damage or any issue with your order

  • There is a 3% restocking fee for each item returned

  • Shipping charges for returns are not refundable

  • $10 will be deducted from your return if you request a return label

  • Please feel free to contact us with any other questions or concerns!

                                                                 XOXO

                                               catherines.iowacity@gmail.com